Emergency Social Services (ESS)

Emergency Reception Centres

When people are evacuated for an emergency such as a fire, wildfire, flood, hazardous materials spill, etc. an Emergency Reception Centre may be activated to provide assistance to evacuees. Evacuees will be informed at the time which Reception Centre has been activated as this depends on a variety of factors including location of the emergency, potential hazards and safety of the facility.

Services may include: 

  • registration
  • family reunification
  • emotional support
  • coordination of essentials such as food, clothing and lodging

Primary Reception Centres include:   

  • Cowichan Lake Sports Arena, Lake Cowichan
  • Island Savings Centre, Duncan
  • Frank Jameson Community Centre, Ladysmith
  • Kerry Park Recreation Centre, Mill Bay

Many Secondary Reception Centres have also been designated (view listing).

NOTE: After a devastating earthquake, reception centres may not be available! Personal Preparedness and working with our friends and neighbours is essential for everyone! Please do not try to travel until road safety can be determined.