Saltair Water System

Saltair Water System
Saltair water system is located south-east of Ladysmith in Area G.  The water system services primarily residential homes but it also services select commercial properties.

Source, Treatment and Distribution


The source of water for this system is Stocking Lake, located to the west of the service area. Water flows from the lake, through the treatment plant and is then stored in a 819 m3 above-ground reservoir.   The water receives both UV-light and chlorine disinfection and is fed from the reservoir to the customers by gravity.  

Critical equipment is monitored 24-hours a day for malfunctions (such as high or low chlorine levels or pump failures); if such an abnormality occurs an alarm is send to the on-duty pager to alert CVRD-staff for immediate response. 

Upgrade Project


A 15-year upgrade project was started in 2013 to replace and upgrade sections of aging infrastructure within the water system.   The focus of the initial phase of the project (2013-2017) has been to replace and upgrade pipe that has had a history of watermain breaks.  The 2017 scheduled upgrades include: Dogwood Road, Chemoy Road (including re-routing the watermain away from the back of residential properties) and the section of South Oyster School Road from Bazan Road to Sea-vista Road.

To view a map of the 2013-2017 watermain replacement/upgrades click here.



4.3.2.1 Drinking Water Treatment for Surface Water Policy



As a water system servicing over 500 customers/day, and drawing its water from a surface water source, the Saltair water system must meet the Drinking Water Treatment Objectives for Surface Water, as implemented by the Province.  To learn more about the policy click here.

In order for the Saltair water system to comply with the policy, an upgrade to the water treatment plant is required to include filtration as part of the treatment process.  A consultant's report outlining options and cost estimates for this additional level of treatment was recently completed and can be viewed here.  As this is only one option currently being explored by CVRD staff, public consultation with the community will begin once staff have determined costs, feasibility and long-term sustainability of each option.

Water Quality Tests

Saltair water system is sampled, at a minimum, once a week.  The following table shows the sampling frequency and parameters tested for the water system:

 Frequency Parameter Tested Laboratory
Weekly E.Coli and Total Coliforms Samples are submitted to the Island Health Authority for testing by a provincial laboratory
Quarterly Disinfection by-products (THM and HAA)  ALS Environmental 
Annual  Full spectrum analysis based on the Canadian Drinking Water Guidelines. Sampling of the source and tap water is alternated each year.  ALS Environmental
   

Testing results can be found in the Annual Water Report completed each year.

Fee Structure

Saltair water system is a fully metered water system meaning each connection has a water meter that records water consumption. Water meters are read every six months and customers are charged according to their consumption and based on the rates set out in the inclined block rate table (see below for details)

Annual Charges (2017 Rates)


Billing Period Meter Reading Date User Fees*
minimum payment (up to 200m3)
 Parcel Tax**
Minimum Annual Fee 
(User Fee and Parcel)
October 1-March 31 April 1 $95.00  $601.08 $791.08
April 1-September 30
October 1 $95.00
*User Fees are mailed out to each customers on the billing date stated above.
**Parcel Tax is charged once a year and is incorporated into the property tax for each customer.
   BC Assessment charges a 5.25% administrative fee which is included in this amount.



Inclined Block Rate Table

 User Fees
 Water Use (per billing period)  Charge
 0-200 m3  $95.00
 201-300 m3  $95.00 + $.95 per m3 over 200m3
 301-400 m3   $190.00 + $1.90 per m3 over 300m3
401-500 m3
  $380.00 + $3.80 per m3 over 400m3
 over 500 m3
$760.00 + $1.90 per m3 over 500m3 


High Consumption Due​ to Undetected Leaks



User charges may be adjusted where an undetected leak on your property has resulted in water consumption greatly exceeding your normal consumption (for the billing period) and there is no indication that water was knowingly allowed to run to waste.  A minimum of 5 years must have passed before a subsequent forgiveness request will be granted.  Subsequent leaks occurring within 5 years of the previous forgiveness approval will be eligible for a cap of $1500.00.  Written verification describing the nature of the leak and the action taken to repair the problem must be received by the Manager before the forgiveness will be granted.






High Consumption Due​ to Undetected Leaks


User charges may be adjusted where an undetected leak on your property has resulted in water consumption greatly exceeding your normal consumption (for the billing period) and there is no indication that water was knowingly allowed to run to waste.  A minimum of 15 years must have passed before a subsequent forgiveness request will be granted.  Subsequent leaks occurring within 15 years of the previous forgiveness approval will be eligible for a cap of $1500.00.  Written verification describing the nature of the leak and the action taken to repair the problem must be received by the Manager before the forgiveness will be granted.

High Consumption Due​ to Undetected Leaks


User charges may be adjusted where an undetected leak on your property has resulted in water consumption greatly exceeding your normal consumption (for the billing period) and there is no indication that water was knowingly allowed to run to waste.  A minimum of 15 years must have passed before a subsequent forgiveness request will be granted.  Subsequent leaks occurring within 15 years of the previous forgiveness approval will be eligible for a cap of $1500.00.  Written verification describing the nature of the leak and the action taken to repair the problem must be received by the Manager before the forgiveness will be granted.